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Licensed number of users already reached

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Hello,

I couldn't open the versions 4.2a and 4.3 from COMSOL. A message informing me that the number of users already reached and the program closed automatically. It seems strange for me, because anyone was running it in that moment. I've purchased the licenses from both versions last year. I looked for an answer in COMSOL web site, but unsuccessfully. They said that my subscription has already expired since September 1, 2012.

Does anyone know how to solve this problem?

Thank you very much.

Best regards.

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